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Guidance

Maintenance & Basic Troubleshooting

Regular checks and maintenance extend the life of your equipment and reduce problems in service.

Routine Maintenance

1. Check the hydraulic oil level

Every 6 months. About 0.3 litres of oil is used. The normal level sits roughly 5 mm below the top edge, measured with the forks fully lowered.

Operating temperatureRecommended hydraulic oil
-5°C to +45°CL-HM68 or ISO VG 68
-15°C to -5°CL-HM46 or ISO VG 46
-45°C to -15°CL-HM33 or ISO VG 33

2. Bleeding the hydraulic pump

Push the control lever to its lowest position, then pump the handle up and down — the oil is forced in to displace the air trapped in the pump.

3. Regular inspection

Regularly inspect the points subject to wear and friction.

4. Lubrication

Apply engine oil or grease to moving and rubbing parts.

When the Forks Will Not Lift

  1. 1
    Check around the truck — see whether any part of it is caught on a pallet or nearby goods
  2. 2
    Pump it empty — move the truck clear and pump up and down with no load to see whether it lifts normally
  3. 3
    Check the control lever — it must be in its lowest position
    The control lever on the hand pallet truck handle
  4. 4
    Check the lever chain at the handle — if it is too tight it holds the hydraulic valve pressed, and the forks will not rise when you pump
    The lever chain connected to the hydraulic valve
  5. 5
    Check the hydraulic valve — it may be stuck in the pressed position and not returning, which also stops the forks rising
    The hydraulic valve under the pump body
  6. 6
    Check the oil level — a low level lowers the lift height. Top up with grade 68 hydraulic oil
  7. 7
    Check for leaks — clearly visible drips may mean a failed oil seal. Replace it, and check the surrounding parts for wear or damage as well
  8. 8
    Lubricate pivots and moving parts — grease or oil the wheels and moving components

Safety Guidance

  1. 1
    Do not use the equipment before reading the instructions or being trained
  2. 2
    Do not use it until trained — particularly on the wheels, lever, forks and level control
  3. 3
    Do not use it on uneven ground
  4. 4
    Keep all parts of the body clear of the truck while lifting, and never carry people
  5. 5
    Wear gloves and safety shoes to protect against impact
  6. 6
    Do not lift unstable loads that could topple
  7. 7
    Do not exceed the rated capacity
  8. 8
    Place the load at the centre of the forks, not at the tips
  9. 9
    Make sure the fork length suits the pallet length
  10. 10
    Lower the forks fully after use
  11. 11
    Take extra care when using the equipment outside its intended purpose